The Adobe Stock contributor page is HTTP ERROR 400

New Here ,
Sep 09, 2020 Sep 09, 2020

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New Here ,
Sep 10, 2020 Sep 10, 2020

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Explorer ,
Sep 11, 2020 Sep 11, 2020

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Je n'accède plus non plus à ma page contributeur. Aucun accès possible. J'ai juste une page entièrement blanche, sans message d'erreur.

Hier les premiers problèmes sont apparus : pas moyen d'envoyer des images pour validation. La page pour transférer les fichiers ne fonctionnait plus...!

Qui d'autre a ce problème?

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Community Beginner ,
Sep 12, 2020 Sep 12, 2020

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Explorer ,
Oct 23, 2020 Oct 23, 2020

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Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

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Try using a different browser that accepts cookies and does not have script blockers.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Oct 26, 2020 Oct 26, 2020

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Hi everyone,

I believe the issue was resolved. If not, please let us know.

Best wishes

JG

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Hi, Jacqueline. I am having right now the same problem. Using Chrome and Firefox. In Chromme error 400. In Firefox blank page without error message. Thanks

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Adobe Community Professional ,
Oct 26, 2020 Oct 26, 2020

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Hi Mauricio,

Before I pass this link on, Do the following for me, even if you did it recently go through the exercise just to be sure.

If you Use Microsoft OS, try using Edge browser.

Clear your browser cache, cookie, and history.

I am not sure if clearing your Google Play Service will do any good for the Google browser apps.

Do an Internet speed check; note the Ping as well as the data speed. Ping is preferably lest than 50ms but should not be exceeding 100ms. Sometimes while that check is done you are able to observe intermittent data service. If all seem well, just to make sure you might want to check with you Internet provider to see if there is a gateway issue that might create a block to that address.

If all is well on your side, please let us know.

Best wishes

JG

 

 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Worked on Edge, Jacquelin. Later, I tried in Firefox and worked as well but not in Chrome. Thanks for your support

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Contributor ,
Oct 27, 2020 Oct 27, 2020

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same here

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Contributor ,
Oct 27, 2020 Oct 27, 2020

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it works now. thanks to those who fixed it. 

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Adobe Community Professional ,
Oct 31, 2020 Oct 31, 2020

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Hi,

I use chrome. Since my last post my page cycled off and on about twice. I've forwarded this link for Adobe staff to become aware of the issue. I suggest for the time being you work with the browser that works, and hope the problem resolves soon.

Best wishes

Jacquelin

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