The colours in my vectors are looking too bright

[rose 6060]

Hello all

The colurs are looking too bright in my uploaded and accepted vector illustrations. I have no problems with the Jpegs I upload. Does anybody know what I am doing wrong? Can the colours be corrected on the accepted illustrations. Thanks in advance

[Test Screen Name]

What is the stock number, please?

Do you have a wide gamut monitor?

[rose 6060]

Hi there

Here are some offending file numbers...

408715016

409835452

414549277

I have a wide monitor but I dont know about it being gamut.

I have uploaded these images elsewhere and they look okay on my screen.

Thanks for checking things out

Rose

[Abambo · Accepted solution]

That's a "known" problem with illustrations. The workaround is to create the preview yourself, pack both files in a zip archeive and upload that one.

(I'm moving this to the stock contributor forum).

[rose 6060]

Hi Abambo

So I assume from your comments that the customer is seeing the dodgy colours too!

If this is the case is there any way the existing vectors can be corrected?

Kind regards

[Nancy OShea · Accepted solution]

Web images are sRGB, not CMYK.  So there may be differences depending on which color space and mode you used to create your vectors.  I use CMYK color for commercial print projects only.  Everything else is sRGB.

[rose 6060]

Hi Nancy

Thank you, I will check all my settings in illustrator. 

Thank you

[Abambo]

The generation of the preview image does not seem to work well using the automated system. So yes, customers see the dodgy colours with the preview. The Illustrator file will be OK. But if the customer gets presented a bad preview, either he does not buy it or is disappointed when buying.

[rose 6060]

Yes, an inaccurate preview is bad. So do I need to delete them, then resubmit.

[rose 6060]

I have checked my files that are RGB. So, I need to do the zip file thing

[Abambo]

Just for the record: your Adobe Illustrator file may use the CMYK or RGB space. Only The JPEG preview (and JPEG files in general) need to be RGB in the sRGB colour space.