The problem with the portfolio

[E_Ksenz]

Good afternoon, my portfolio does not display all files that have been moderated.

Tell me how to fix it?

https://stock.adobe.com/ru/contributor/207304628/evgeniya?load_type=author&prev_url=detail&asset_id=...

[MatHayward · Accepted solution]

There were two files offline in your portfolio. I have corrected the issue so you should see them online shortly.

Kind regards,

Mat Hayward

[Abambo]

MatHayward​:

Mat, I have also 2 files « offline », moderated and accepted today. It dosen’t bother me too much, but I wonder what‘s the problem with this?

I see it, because I get only 98 pictures shown on my first page. And I know which ones are not shown, because they have been freshly accepted.

[MatHayward]

I found 3 in your account that were misindexed. The files are online, just not visible in your portfolio. I don't know the root cause though I have asked the development team to investigate and correct the issue. You should be seeing yours in your portfolio sometime in the next several minutes.

-Mat

[Abambo]

Well, I detected the 2 because they were freshly approved and the screen showed only 98 pictures... But for the other picture, I do not follow-up closely, so I will not always see when there is a faulty situation. I will contact support in case I see troubles again. Thanks for the time being.