The problem with the portfolio

New Here ,
Nov 17, 2018 Nov 17, 2018

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Good afternoon, my portfolio does not display all files that have been moderated.

Tell me how to fix it?

https://stock.adobe.com/ru/contributor/207304628/evgeniya?load_type=author&prev_url=detail&asset_id=...

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correct answers 1 Correct answer

Adobe Employee , Nov 26, 2018 Nov 26, 2018
There were two files offline in your portfolio. I have corrected the issue so you should see them online shortly.Kind regards,Mat Hayward

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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There were two files offline in your portfolio. I have corrected the issue so you should see them online shortly.

Kind regards,

Mat Hayward

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Adobe Community Professional ,
Nov 27, 2018 Nov 27, 2018

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MatHayward​:

Mat, I have also 2 files « offline », moderated and accepted today. It dosen’t bother me too much, but I wonder what‘s the problem with this?

I see it, because I get only 98 pictures shown on my first page. And I know which ones are not shown, because they have been freshly accepted.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Nov 27, 2018 Nov 27, 2018

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I found 3 in your account that were misindexed. The files are online, just not visible in your portfolio. I don't know the root cause though I have asked the development team to investigate and correct the issue. You should be seeing yours in your portfolio sometime in the next several minutes.

-Mat

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Adobe Community Professional ,
Nov 28, 2018 Nov 28, 2018

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Well, I detected the 2 because they were freshly approved and the screen showed only 98 pictures... But for the other picture, I do not follow-up closely, so I will not always see when there is a faulty situation. I will contact support in case I see troubles again. Thanks for the time being.

ABAMBO | Hard- and Software Engineer | Photographer

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