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Nope, the issue hasn't been resolved. I just tried in 3 different browsers. And the message "the selected account is already in use" is totally wrong, because it doesn't occur when trying to create a new account - it appears when trying to log in.
The topic to which you posted is quite old and mostly irrelevant now. I have branched this to a new topic for you.
Please use a different web device/browser such as the latest desktop Chrome or Firefox.
Failing that, please contact Stock Contributor Support: https://contributor.stock.adobe.com/en/contact
Hope that helps.
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The topic to which you posted is quite old and mostly irrelevant now. I have branched this to a new topic for you.
Please use a different web device/browser such as the latest desktop Chrome or Firefox.
Failing that, please contact Stock Contributor Support: https://contributor.stock.adobe.com/en/contact
Hope that helps.
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Hi @Nancy OShea ,
as a matter of fact, switching browsers and/or clearing cache didn't work. I had to directly email the contributor support team , where they gave me instructions (basically a one-off password to login and sync the accounts).
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Great news! Glad Stock support was able to help. 🙂