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Too much bright or dark image

Guest
Oct 25, 2020 Oct 25, 2020

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When uploading .AI files, they are loaded too bright or dark. How to fix it?

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Troubleshooting

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correct answers 1 Correct answer

Community Expert , Dec 13, 2020 Dec 13, 2020

Hi @Deleted User ,

 

This is a "known" issue with Ai files. The work around is doing a preview on your own and uploading this together with the Ai file via a ZIP compressd file. See here for how this works: https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

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Community Expert ,
Dec 13, 2020 Dec 13, 2020

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Hi @Deleted User ,

 

This is a "known" issue with Ai files. The work around is doing a preview on your own and uploading this together with the Ai file via a ZIP compressd file. See here for how this works: https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

ABAMBO | Hard- and Software Engineer | Photographer

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