Two Questions: Product Count and Review Order Inconsistencies

[adantas_7703]

1. Product Quantity: I noticed that the Artlab Europosters site, which claims to use an Adobe Stock API, is displaying only 8 products when I search directly through my profile. However, when I check the "similar products" section, it seems that other products are visible but not being correctly counted. The site indicates that it is Adobe Stock's responsibility to manually remove these discrepancies. What should be done? Is it really normal?

2. Review Order: I also observed that the review process doesn't seem to follow the order of submission. Some files I uploaded about two weeks ago are still pending, while others sent just a few days ago have already been reviewed. This inconsistency is a bit confusing, and I would like to understand how the review process is prioritized. Does it happen this way for others?

Thank you in advance for your support and clarification.

[daniellei4510]

"This inconsistency is a bit confusing, and I would like to understand how the review process is prioritized. Does it happen this way for others?"

We would all like to understand how the review process is prioritized, so you aren't alone. It used to be first in, first reviewed, but that stopped being the case not long after Adobe began accepting AI assets. Assets can also get stuck for months without being reviewed, while it's not unusual for my newer images to be reviewed within 24 hours or less.

[adantas_7703]

Ok. Thanks.

[RALPH_L]

Europosters have my entire portfolio. Even my newly approved assets.

[Abambo]

2. There is no sizable logic behind. Formerly Adobe claimed first in first moderated, but since a couple of years that is no more true. There is nothing to understand, however. If there is a system in that, it's well hidden.

1. What does that mean "not being correctly counted"? The API is easy in that sense. You start at the beginning, and stop at the end.