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Unable to access the sell page from my account.

Community Beginner ,
Jan 12, 2019 Jan 12, 2019

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Here is the deal. No matter from were or when but I can't access my sell page from my adobe stock account. This is going on already from many days and I can't find an answer or a solution to it. My Fotolia account has been synced already more than two month ago and all seemed to work smooth and fine but now... If anyone is experiencing the same problem or has had the same problem and has solved it please let me know.

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correct answers 1 Correct answer

Community Beginner , Jan 13, 2019 Jan 13, 2019
So here is the deal. I live in Moscow, Russia, and after two days of tweaking, searching and experimenting the only solution is using Tor browser. The problem I guess is that our internet provider is filtering content. Tomorrow, Monday, I will call them and ask wtf is going on. This same problem happened this summer but with Skillshare. In their case the company that was in charge of managing the videos were somehow 'blacklisted' in Russia therefore from our provider. Because of this Skillshare ...

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Adobe Community Professional ,
Jan 12, 2019 Jan 12, 2019

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try this link:

https://contributor.stock.adobe.com/

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

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Alambo it doesnt work either. I tried to contact the support page and a message came up asking to recontact them in 5-6 hours. I'm starting to think that smth is going on.

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Adobe Community Professional ,
Jan 13, 2019 Jan 13, 2019

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the page is accessible, so it has to do either with your browser, browser add ons, network or similar. Where are yo located (country)?

LastPass is known to cause problems, so if you use that one, you need to go incognito.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 13, 2019 Jan 13, 2019

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So here is the deal. I live in Moscow, Russia, and after two days of tweaking, searching and experimenting the only solution is using Tor browser. The problem I guess is that our internet provider is filtering content. Tomorrow, Monday, I will call them and ask wtf is going on. This same problem happened this summer but with Skillshare. In their case the company that was in charge of managing the videos were somehow 'blacklisted' in Russia therefore from our provider. Because of this Skillshare offered me a compensation for the damage I recieved. Now here the situation is a bit different.

I will not mark this discussion as closed till the moment I will be able to give a solution to the problem.  

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Adobe Community Professional ,
Jan 20, 2019 Jan 20, 2019

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If I would have had a clue aout your location, I would have suggested using a VPN. There are reports that Russian users have problems accessing their contributor account.

The trick with Tor is new to me. Thanks for sharing that experience.

ABAMBO | Hard- and Software Engineer | Photographer

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