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Unblocked account

New Here ,
Apr 04, 2023 Apr 04, 2023

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Hi,

I got yeasterday a message from contributor.support that my account is unblocked ,but i still have the same message like before that my account is blocked. 

They told me that I have 7 days for deliting a file that dosent have a proper property release. 

It passed already 2 days and I can't do anything .

Dose someone know how long it takes for the account to be unblocked after the decision?

Thank you .

 

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Community Expert ,
Apr 04, 2023 Apr 04, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Apr 04, 2023 Apr 04, 2023

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Due to the time sensitive nature of the task, I would write back to Contributor Support for additional support.

 

Perhaps clearing the cookies and cache of your browser would help?


George F, Fine Art Landscape Photographer

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