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Unusual Sale/Download

New Here ,
Aug 09, 2023 Aug 09, 2023

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I just noticed some unusual downloads on my account from a few days back after I requested a payout.
I have seen accounts getting banned from the community for such reasons which is making me anxious.

 

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Contributor critique , Contributors , Troubleshooting

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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Hi @Rizwan3d ,

All is well if you are not the one downloading your own images, or anyone has access to download using your account ID. To be sure you might want to check for hackware, or if you are the only administrator for your devise.

Downloads will spike sometimes.

 

Best wishes

Jacquelin

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New Here ,
Aug 10, 2023 Aug 10, 2023

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I got more downloads than usual from two days, where I noticed the
downloads were just seconds apart from each other.

I already informed Adobe as I saw similar things happening to others from a
Adobe contributor facebook group. Many accounts got banned under the same
circumstances.

Fraudulent downloads with fake credit cards are being made just to ruin an
account.
This is so disheartening.

Lets hope for the best.

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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Do not report it. One member posted that his accout was suspended after informng Adobe about his suspicion.

Adobe seems to suspends all accounts, pending a review,  that are reported.

What makes you think they are unusal. All you can see is the image, the date and how often downloaded.

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New Here ,
Aug 10, 2023 Aug 10, 2023

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I got more downloads than usual from two days. You can see the download
date & time on Statistics>Activity tab where I noticed the downloads were
just seconds apart from each other.

I already informed Adobe as I saw similar things happening to others from a
Adobe contributor facebook group. Many accounts got banned under the same
circumstances.

Fraudulent downloads with fake credit cards are being made just to ruin an
account.
This is so disheartening.

Lets hope for the best.

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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What is "more downloads"? Do you see 100 sales instead of 10? If you get a really high increase in sales you may have a problem. BTW: If someone uses a stolen credit card to buy assets, there is no motivation behind, if they can't make a deal with you. I can imagine better use with stolen credit cards.

ABAMBO | Hard- and Software Engineer | Photographer

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