Upload button not working on Adobe Stock Contributor Dashboard

[sharif_5237]

Hello Adobe Stock Community,
I’m having an issue with my Adobe Stock Contributor dashboard.
The “Upload” button is visible but not clickable, and I can’t upload any files.

I already have a verified contributor account and a validated W-8BEN tax form.
Adobe Support confirmed this is a technical issue and I’ve already opened a case (#00452467),
but I still can’t upload.

Could anyone from the Adobe team or other contributors suggest a fix or confirm if this is a known issue?
Thank you for your time.

[RALPH_L]

First thing you should do is to see if it occurs on a different Browser. Edge, Google and or Firefox.

[sharif_5237]

Hello @RALPH_L,
Thank you for your quick response and suggestion.
I’ve already tried all the browsers you mentioned — Google Chrome, Firefox, and Microsoft Edge — but unfortunately the issue still persists.

The “Upload” button is visible but not clickable in any of them.
My account is verified, and my W-8BEN tax form is validated.

Adobe Support confirmed it’s a technical issue and my case (#00452467) is already open with the Contributor Technical Team.
Do you have any other suggestions, or could this be related to backend permissions?

Thanks again for your time and help!

[Nancy OShea]

Did you enter your Payment Provider details yet?  It's required that you have a PayPal, Payoneer or Skrill account on file before you can submit assets. See below for details on getting paid.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

[muhammad_7751]

Attach payout with your account their upload option visible