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Uploaded and published video is not accessible at stock

New Here ,
Feb 28, 2019 Feb 28, 2019

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Hi!

I have uploaded video, it was approved and listed in my contributors dashboard. But it is not shown in my public profile. not searchable and not accessible via direct link (error 404).

Video in question https://stock.adobe.com/stock-photo/id/249755700

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correct answers 1 Correct answer

Adobe Employee , Apr 19, 2019 Apr 19, 2019
The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock -Mat Hayward

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Adobe Community Professional ,
Mar 01, 2019 Mar 01, 2019

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This is for MatHayward​.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 19, 2019 Apr 19, 2019

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The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

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Adobe Community Professional ,
Apr 21, 2019 Apr 21, 2019

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So the video should have been refused at the beginning.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 22, 2019 Apr 22, 2019

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No, the system does not work that way. The off-size video clips do appear in search at Fotolia. They will be approved but can't be displayed at Adobe Stock. It's up to the contributor to ensure compliance with the required specifications.

-Mat Hayward

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