Uploaded images disappear

[???0_00000]

Hello! I uploaded images to Adobe Stock from my phone, but after editing and clicking 'Submit,' they disappeared from the 'In Review' section and all other sections. I cannot track their status. Please help me resolve this issue.

[Abambo]

This doesn't happen for me. I suppose that you are not looking at the correct place.

[???0_00000]

I checked all possible sections, including 'In Review' and 'Deleted,' but my files are nowhere to be found. I uploaded them from my phone, edited them, and clicked 'Submit,' after which they disappeared. Could you please specify exactly where I should look?

 

 

[yamato7]

Please view the contributor page on a PC.
Some pages may not display on mobile.
Checking assets at 100% on a larger PC screen is also helpful.

[???0_00000]

I don't have a PC, I only use my phone. Is there any way to check my assets on mobile?

[Jill_C]

No. You'll have to use another device, tablet or PC, to access all of the tabs on your Contributor account.

[???0_00000]

Okay, thank you very much!

[???0_00000]

Thank you for the advice! I will try to log in via PC and check if everything is okay. If everything works fine on PC, can I continue uploading images via my smartphone? Or are there any limitations or risks?

[Jill_C]

I would not suggest using the phone exclusively to create, edit and submit your content. The tiny screen makes it unsuitable for properly evaluating the quality of your images. 

[???0_00000]

Thank you so much for your response and help!