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Uploaded images not being reviewed after 25 days

New Here ,
Mar 29, 2023 Mar 29, 2023

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I have more than 100 images waiting to be reviewed and approved. Some images currently are now 25 days without anyone reviewing them or deciding if they will be accepted.  In fact I have deleted several images awaiting approval that were 35 days or more, because I thought this might get something moving.  There has to be something wrong with the account.  Please advise.  Thank you.

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Community Expert ,
Mar 29, 2023 Mar 29, 2023

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Have you submitted Generative AI assets? If you scan the other recent posts here in the forum, you will see that such assets are now taking a month or more to moderated due to the huge influx, many of them from Contributors uploadings hundreds at a time. There's most likely nothing wrong with your account. The Adobe moderation staff is just overwhelmed with the volume. In the meantime, review Adobe's guidelines for Generative AI to ensure that you have complied fully:

https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

If your assets do not comply with these guidelines, you'll have to delete, correct and resubmit; otherwise, they will be rejected.

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New Here ,
Mar 29, 2023 Mar 29, 2023

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Thanks, yes many are Ai.  I will just be patient I guess. 🙂

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Community Expert ,
Mar 29, 2023 Mar 29, 2023

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I know of someone with more then thousand assets waiting just before you. If every AI contributor submits 100 to 1000 assets in a row, you can see, why suddenly that queue gets clogged. 

 

I just hope for you, that you will get 50% acceptance rate, as with a high number of refusals, Adobe may consider your submissions as spam. Especially, if there are many "similar" images in your collection. 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Hi just read your post and the same if happening to my uploaded illustrations that have been pending for 6 weeks now...I have contacted contributor support  twice and the same reply - overwhelmed by influx of contributions...so patience is the key but decided to upload to my other stock sites instead at the moment...hard call perhaps a limit on number of images and illustrations at one time might ease the situation...just a thought and hope this might help as seems we are all in this together...

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