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Uploading a photo ID card

New Here ,
Dec 12, 2016 Dec 12, 2016

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I've received an email stating my ID was rejected so I want to upload my driving licence. However, the email doesn't state where I need to upload my ID. Searching these forums and Adobe help throws up nothing. Can someone please provide a link to where one can upload a new ID.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Dec 12, 2016 Dec 12, 2016
I don't have a direct link to share with you. Go to the "uploaded files" tab and you should see a notification your ID was previously rejected followed by a link to upload a new copy.-Mat

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Adobe Employee ,
Dec 12, 2016 Dec 12, 2016

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I don't have a direct link to share with you. Go to the "uploaded files" tab and you should see a notification your ID was previously rejected followed by a link to upload a new copy.

-Mat

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New Here ,
Mar 21, 2020 Mar 21, 2020

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I have tried to upload a new ID multiple times recently, as mine got rejected as well. Every time I click on the "Let's go" button next to the red rejection notification, nothing happens. My screen does not bring me to another page. Please help. 

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New Here ,
May 30, 2020 May 30, 2020

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I am having this issue as well. The "let's go" button to submit photo ID does not work.

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New Here ,
May 07, 2021 May 07, 2021

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Yes that lets go button does nothing . Please someone help.

 

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Adobe Community Professional ,
May 09, 2021 May 09, 2021

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Contact contributor support: https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/Need-Help-Contact-U...

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 17, 2020 Mar 17, 2020

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Education media jee cat mba bca and after 12th cbsc books coching all study face then ready for job all most best idea view must it not weist time get sucess

Birendr kumar

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