• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Using the sftp upload not working

Explorer ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

I am trying to reconfigure Filezilla so I can upload files via sftp. I continue to get error messages and I think it is because I do not understand the instructions.

 

1. In the instructions there is an ID field yet Filezilla has no such field. Do I put the ID in the User field?

 

2. In the instructions there is a button to generate a password. Do I use a password that is generated or do I use my Adobe password?

 

3. I have the Protocol set to SFTP which I assume is the correct setting.

 

Any help will be greatly appreciated as I have a very slow connection and drag and drop is painful to use!

 

Thank you in advance.

TOPICS
Troubleshooting

Views

722

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

The ID is the username/login information for FileZilla, the password needs to be generated by Adobe stock, and you need to enter that as the password.

 

See here for more information: https://helpx.adobe.com/stock/contributor/help/uploading-content.html

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Same issue here,

 

Response: fzSftp started, protocol_version=11

Command: open "210333617@sftp.contributor.adobestock.com" 22

Command: Trust new Hostkey: Once

Status:      Using username "210333617".

Command: Pass: *********

Error:        Connection timed out after 20 seconds of inactivity

Error:        Could not connect to server

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 09, 2023 Aug 09, 2023

Copy link to clipboard

Copied

I have the same problem. Please help 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 10, 2023 Aug 10, 2023

Copy link to clipboard

Copied

What tool are you using? What OS? Did you follow the instructions outlined here: https://helpx.adobe.com/stock/contributor/help/uploading-content.html?

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 16, 2023 Sep 16, 2023

Copy link to clipboard

Copied

For me not working also. Have macbook Air Ventura 13.5.2. with FileZilla 3.65.0

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 16, 2023 Sep 16, 2023

Copy link to clipboard

Copied

LATEST

I can't check with macOS, but it works with my Windows PC.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines