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Using the sftp upload not working

Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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I am trying to reconfigure Filezilla so I can upload files via sftp. I continue to get error messages and I think it is because I do not understand the instructions.

 

1. In the instructions there is an ID field yet Filezilla has no such field. Do I put the ID in the User field?

 

2. In the instructions there is a button to generate a password. Do I use a password that is generated or do I use my Adobe password?

 

3. I have the Protocol set to SFTP which I assume is the correct setting.

 

Any help will be greatly appreciated as I have a very slow connection and drag and drop is painful to use!

 

Thank you in advance.

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Troubleshooting

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Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

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The ID is the username/login information for FileZilla, the password needs to be generated by Adobe stock, and you need to enter that as the password.

 

See here for more information: https://helpx.adobe.com/stock/contributor/help/uploading-content.html

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Same issue here,

 

Response: fzSftp started, protocol_version=11

Command: open "210333617@sftp.contributor.adobestock.com" 22

Command: Trust new Hostkey: Once

Status:      Using username "210333617".

Command: Pass: *********

Error:        Connection timed out after 20 seconds of inactivity

Error:        Could not connect to server

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