Vector images are shown white after uploading to account

[vardanh]

I have tried the same through Chrome, Edge, Mozilla - no results. The cashes are cleaned, as well. Vector images are shown white after uploading to account for starting to sell. Anyone has faced this issue?

[Nancy OShea]

Have you followed the Vector Requirements?

Are you uploading AI, EPS or SVG images?

https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

[vardanh]

Yes, I'm uploading AI files. The version of created AI file matters?

[Nancy OShea]

Read the requirements.  The version of Illustrator doesn't matter nearly as much as the manner in which you created the images.  For example, no open paths.

[Abambo]

Try with a very simple file, like a coloured circle. You do not need to submit for moderation, however. If that works, then the problem is in your files.