Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Vector images are shown white after uploading to account

New Here ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

I have tried the same through Chrome, Edge, Mozilla - no results. The cashes are cleaned, as well. Vector images are shown white after uploading to account for starting to sell. Anyone has faced this issue?

TOPICS
Contributors

Views

77

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 07, 2021 Jan 07, 2021

Copy link to clipboard

Copied

Have you followed the Vector Requirements?

Are you uploading AI, EPS or SVG images?

https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 08, 2021 Jan 08, 2021

Copy link to clipboard

Copied

Yes, I'm uploading AI files. The version of created AI file matters?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 08, 2021 Jan 08, 2021

Copy link to clipboard

Copied

Read the requirements.  The version of Illustrator doesn't matter nearly as much as the manner in which you created the images.  For example, no open paths.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

LATEST

Try with a very simple file, like a coloured circle. You do not need to submit for moderation, however. If that works, then the problem is in your files.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines