Vector Images: File Declined - Technical Error

Report · Jan 31, 2017

I am new to Adobe Stock and I don't understand the following explanation:

Thanks for giving us the chance to consider your vector. Unfortunately, during our review we found that it contains one or more technical issues, so we can't accept it into our collection.

Your file has one or more of these issues:

Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.
Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.
Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)
You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.

I submitted 3 identical vector files but of course different designs. All related to the same theme, 1 file was approved and should be ready and available in the Adobe Stock marketplace in the next couple of days but the other 2 files, I get this explanation for being declined?

Can anyone please explain this to me?

Report · May 24, 2018

i have same question can any one help me please

Report · May 24, 2018

Hi,

This appears to be a very clear reason (s) given for rejection. Can you see in your offering what it is referring to? If anyone of these things listed can be seen, you have your answer. On this forum, I do not see the work you submitted so personally can not comment on it. I can tell you to research the guidelines a bit more and then examine and critique your work carefully. Have you read and followed the guidelines posted by Adobe for these offerings? Best regards, JH

For you to be able to achieve better image results and get offerings accepted into Adobe Stock go to https://helpx.adobe.com/stock/contributor/user-guide.html