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Vector Images Review Process Taking Ages

New Here ,
Jun 28, 2023 Jun 28, 2023

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So last month I uploaded about 10 Vector files to Adobe Stock. All none AI, all hand made.

After the review took about 2-3 Days, 8 of the EPS-Files got rejected (due to quality issues, as it states).

I asked someone who's longer in the stock publishing game and he couldn't find any issues with the files.

I tried to reach out to support via email and ask what exactly the issue with the rejected files was, but I got no response at all.

So I moved on and uploaded another bunch of Vector graphics and now they're in the review since 15 days!

Is this a kind of punishment or so? Again, this is all not AI made Stuff, all from the ground up self made vector images straight from Adobe Illustrator. 

This is kind of frustrating. 

Please, help!

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

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Apparently, all illustrations go through the same queue regardless of whether they're hand drawn or Generative AI.

Jill C., Forum Volunteer

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New Here ,
Jun 28, 2023 Jun 28, 2023

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Some who I know tolt me that today his batch of vector files was approved in about 10 minutes or so. So apparently this can not be the case, I guess.

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

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quote

Apparently, all illustrations go through the same queue regardless of whether they're hand drawn or Generative AI.


By @Jill_C

Vector is not Illustration. It's a queue on its own, and moderation needs specific competences, so you can't simply shuffle people from vector to illustration and vice versa.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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Vectors are not included in the illustrations queue, so you can expect them to be reviewed much faster.

Jill C., Forum Volunteer

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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LATEST

Currently it seems that vector assets are running around a two weeks moderation time.

ABAMBO | Hard- and Software Engineer | Photographer

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LEGEND ,
Jun 28, 2023 Jun 28, 2023

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2-3 months is normal. Sometimes, randomly for no reason we can understand, reviews are much quicker.

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New Here ,
Jun 28, 2023 Jun 28, 2023

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I never heard that it takes that long, except for AI images. 

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

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I tried to reach out to support via email and ask what exactly the issue with the rejected files was, but I got no response at all.


By @fotolux

Adobe does not give individual assessments on refusals. They simply can't do that because else every refused asset would get a request for a detailed explanation.

quote

So I moved on and uploaded another bunch of Vector graphics and now they're in the review since 15 days!

Is this a kind of punishment or so? Again, this is all not AI made Stuff, all from the ground up self made vector images straight from Adobe Illustrator. 


By @fotolux

That's no punishment. It appears that all assets are currently slow on moderation. You need to wait your turn.

ABAMBO | Hard- and Software Engineer | Photographer

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