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Videos uploaded a month ago, they are visible on the portfolio page, but not in the sesearch results

Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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Hello,
I have a problem with videos uploaded a month ago, they are visible on the portfolio page, but unfortunately not in the search results.
I have reported a problem on the website but have not received any response.
Can You help me?

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correct answers 1 Correct answer

Community Expert , Dec 27, 2022 Dec 27, 2022

Did you have the correct flags set? Do you have safe search disabled?

 

BTW: you should not add 4k to the title and search terms, that will be one of the automatic keywords. And also: your video is also offered as an HD video!

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LEGEND ,
Dec 27, 2022 Dec 27, 2022

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Have you scrolled to the very end of the search results? Which could be hundreds of pages? We certainly can't help unless you share a link to an image or the portfolio and tell us your search string.

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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I'm talking about these videos, they are not visible after entering keywords.

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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Did you have the correct flags set? Do you have safe search disabled?

 

BTW: you should not add 4k to the title and search terms, that will be one of the automatic keywords. And also: your video is also offered as an HD video!

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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So what i have to do, upload files again?

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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No, you should change, what needs to be changed on-line. See here: https://community.adobe.com/t5/stock-contributors-discussions/edit-keywords-and-title-at-adobe-stock...

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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Now I see with safe search off. 

Why safe search is on? It's not nude... 

Can I upload again this videos to be visible in safe seach?

 

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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quote

Now I see with safe search off. 

Why safe search is on? It's not nude... 

Can I upload again this videos to be visible in safe seach?

 


By @michałf58571884

No, that's a decision that the moderators take. And lingerie is offensive for some, and it is not for others. People are complaining because they see lingerie images in their searches. And I wouldn't be exactly interested in such videos for a corporate film.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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You mean that you have contacted Contributor Support? When did you contact them? 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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more then 1 week ago...

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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Usually, this is due to bad keywording in a genre that is overfilled.

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Community Beginner ,
Dec 27, 2022 Dec 27, 2022

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So what i have to do, upload files again?

 

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Community Expert ,
Dec 27, 2022 Dec 27, 2022

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Keywords need to be cured on the site. If you hover over the title or the keywords, you will see a pencil icon. Push that and edit.

ABAMBO | Hard- and Software Engineer | Photographer

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