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want to know downloading limit and earning limit for the contributers?

Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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its seems like adobe want full control on his own hand if a contributor pramoting his contributor profile among social media, ( like facebook,instagram, whatsapp, linked in etc.) and a contributor earn more then the adobe expectation they block your account and stuck your paymantes without any answer.

 

adobe stole all my income and all my vector graphics which will be created by me, and now know one answering me the reason. basicly i want to know are:

 

  1. pramoting own contributor account is ileagal in terms of adobe stock?
  2. is there any download limit in terms of months, year, weak, days, hours, minitus or second, ? if any contributor geting more download then this limits get blocked by abode.
  3. is there any earning limit in terms of months, year, weak, days, hours, minitus or second, ? if any contributor geting more income then this limits get blocked by abode.
  4. in terms of copywrite did adobe try to figure out the truth or self being judge and jury, and give the verdict or store all the income any contributer make from the plateform,
  5. after blcoking the contributur did adobe iniciate the refunds to the person who download content from the blocked contributur, and decrease the number of download form their company profile? ( as adobe will earn more in terms for stock market prices by showing that download numbers. and get all the income from downloads. )

 

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LEGEND ,
Jul 03, 2023 Jul 03, 2023

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I can tell you that all these things are secret and going to remain so. Adobe have various statutory duties which they must not only follow, but not tell anyone. I can say this safely because I have NO INSIDE INFORMATION, but these apply to all companies handling money and sales.  

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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if they want to keep it secrate they can but with the secracy they lost the right to block contributors account in terms of  highly irregular sales activities. as in their are no publicly posted limits and restriction. they can apply this on any account they want and stole alol their designs and money. which adobe shows as their own income and increse on download as a symbol of company growth, and get high prices on company stocks. on stock market.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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It is not  prohibited to promote your Adobe account. That is why you have a public link on your contributor page. This link you may distribute. There are no restrictions on the number of downloads. They may however, be monitored on who is down loading, which photos are downloaded and how quicky they are being downloaded. You will be notified if suspicious activity which might be used to unfairly promote your images in the search results, are suspected. You will also be given a chance to respond to the acusation. The issue will then be reviewed.

As far as I know, you will not be notified of the outcome, your photos are no longer availble for sale, and your earnings will not be paid out. Adobe also has the right to cancel, without reason, your account.

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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ohk let's think for a minuthow can i find out is there anyting sepecious going on on my profile or not. as adobe can't share the data, i can upload my design and pramote them among a huge number of printing press and my clients, how could i know how they are downloading the graphics. are those under your suspection list or not.

 

and as you maintioned "Adobe also has the right to cancel, without reason, your account." for information we have rights too and whatever adobe is doing its a fraud under every leagal taretory did adobe iniciate refund to those who downloaded the graphics, "no" adobe prodly reprenting it as income and growth of the company but the truth is 30% from that ammount is the part of contributor which adobe is stole from them. by blocking them for no valid reason.

 

even in terms and condition its clearly maintioned that adobe can't delete any graphics and acount within 90 day in such conditions. plese have a look on it " https://wwwimages2.adobe.com/content/dam/cc/en/legal/servicetou/Adobe_Stock_Contributor_Agreement_Ad... " (cluse 8.1)

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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Read the terms correctly: When you terminate these terms with at least 90 days of prior notice. 

When Adobe determines that you have violated the terms, Adobe will block your account immediately and your assets will not be available for sales any more.

Abambo_0-1688383360445.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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The answers to your questions:

1. No.

2. No.

3. No.

4. Whatever that means, you need to reformulate.

5. Whatever that means, you need to reformulate.

 

Let me interpret your last question (5):

You participated in a scheme that boosted your sales. Such a scheme is a clear breach of the terms of your contributor agreement, and Adobe blocks contributors for that. As that is a violation of the terms, you will not be paid out. As that scheme eventually invokes other illegal activity (I'm speculating only) like using stolen credit cards, it may even be a violation of the law. If no stolen credit card is involved, there is no reason to refund. If there is a stolen credit card involved, I do not know what happens, but I suppose that the rightful owner of the credit card gets indemnified somehow.

 

Let me also say this concerning your point (2): Adobe has means to detect if sales are many rightful sales or are many prohibited sales just to boost your sales and provide you with a high earning. One of that method would be to detect if the many sales come from one address or are scattered all over the world. If a single user buys 500 of your assets in a short time, that will be suspicious. If 500 distinct users buy each one of your assets, that is not suspicious. Do not underestimate the possibilities of activity logging.

 

If you are a top seller, that will make Adobe happy, and they will have no problem sending you your share of the royalties. If your sales come from fraud, they will close your account. Easy, simple, straightforward.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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you expain Q 5 very well so i upvote for it. now lets asume in explanation of point 2 youre saying "If a single user buys 500 of your assets in a short time" so there comes the limit that a use can only download 1 file of a contributer during a day, or an hour or so on and still youre saying "there are no downloding limit" on answer of my Q2 and Q3.

 

and lets asume this sitiuation in terms of a graphic designer " where he is not sure which graphic, font, design, style its customer like more. so we create multiple designs with diffrent perspective and to make simetry we make sure the graphic is as near similer as posible." so i cant force downloader to download a specific number during any time, (but adobe can if they want), as we don't know who is downloding the stuff of what purpose, from where, and how. so we really can't limit the download its under adobe rights if they want they can limit the number of downloads,

 

so that your point 2 seem un fair to as any one can block your top contributer by downloading multiple assets at a short time how can any contributer can trust you.

 

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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quote

"If a single user buys 500 of your assets in a short time" so there comes the limit that a use can only download 1 file of a contributer during a day, or an hour or so on and still youre saying "there are no downloding limit" on answer of my Q2 and Q3.


By @rajeevgnp

You should reread your questions. I answered correctly. You can sell really 500 assets a day, but not to a single user. And not if your sales history is 2 assets a week, before this. Statistics are really powerful. If more than one problematic parameter comes together, you (Adobe) have a suspicious case.

 

No single user will download X (where X is a huge number, not something between 1 and 10) assets from a single contributor, especially if their customer account is new and the download history does not show high activity. You simply won't have that.

 

I'm a professional designer, and I'm also buying stock assets. It works like this: I download the previews (even many previews, meaning up to 10). I do some design work with those, discuss that with my customer. The customer approves one design, so I licence that asset. So, I licence, if I licence a lot, may be 2 or 3 assets a day. Sometimes more, when there is a series that I need to licence. But rarely, those 2 or 3 assets are from the same contributor.

 

If you are a big design company, you licence countless assets, but rarely plenty of assets from a single contributor. It simply doesn't happen.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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1. No 

2. No 

3. No - why would Adobe Stock want to block a successful Contributor? For every dollar you make, they make two.

4. Yes they investigate IP claims. 
5. your question makes no sense 

 

Perhaps it would be more useful for you to post your questions in your native language and let us use the built-in translate app to read them. Nevertheless, Adobe does not publicly discuss their policies regarding blocked accounts, nor the results of those investigations. Your account has been blocked either due to suspicious download activity or an IP complaint from someone. They will either unblock your account if the results of their investigation find no fault, or it will remain blocked if they conclude that you have violated their T&C's. 

 

 

Jill C., Forum Volunteer

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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are you able to control the downloads i work for printing press and graphic designer all my client want exculusive content and make all posible varity of it how can i restrict some one to download my stuff i am a vector designer every one want fresh and unique vector designs.if adobe want they can restrict the download why blocking the contributer.

 

and for answer 3 if i make 1 doller they make 2 and by blocking me they get whole 3 doller.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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and for answer 3 if i make 1 doller they make 2 and by blocking me they get whole 3 doller.


By @rajeevgnp

By blocking you, they don't make any more business with your assets, and if those assets are really of unique design, they will lose potential revenue. They don't block you, if they don't have a good reason. 

ABAMBO | Hard- and Software Engineer | Photographer

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LEGEND ,
Jul 03, 2023 Jul 03, 2023

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" all my client want exculusive content"  Then don't put the content in stock, because it cannot be exclusive !!

"if they want to keep it secrate they can but with the secracy they lost the right to block contributors account" No they didn't. Adobe have the rights from their contract with you. Suppliers don't get any extra rights beyond the contract, in every commercial activity.

"did adobe try to figure out the truth or self being judge and jury" Adobe can do what they like, because you accepted a contract to give them that right. You are not a CUSTOMER here, with consumer rights. 

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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beyond the commercial rights every human have there own human rights, and a company holding my money they have to provide me a solid reason of holding. else holding is know as stealing, they provide me a solid reasons, for now all they are doing is taking the banifits of doughts.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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I don't understand your first comment. Please use punctuation. As to your final comment that "they get 3 whole dollar", that is incorrect. If your account is blocked permanently, the assets are no longer for sale in Adobe Stock. Adobe is NOT blocking accounts so that they can steal  assets or earnings; there are blocking because of violations of T&C's including IP violations.

Jill C., Forum Volunteer

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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and i also want to see what make them think the specious download, they can mail me the whole sheet of download with specificly maintioned the reason of suspition.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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and i also want to see what make them think the specious download, they can mail me the whole sheet of download with specificly maintioned the reason of suspition.


By @rajeevgnp

Forget that. Move on.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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you can't stop some one gaining knowlage. if somting happening to me regarding my business I have to figure out what's wrong so i can't repete the same mistakes twice.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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you can't stop some one gaining knowlage. if somting happening to me regarding my business I have to figure out what's wrong so i can't repete the same mistakes twice.


By @rajeevgnp

I say “forget that and move on” because you won't get this information and your case is probably closed.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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I will either if i have to go for the judicial way, its the company may have rights but they are not allowed to voilate Humans rights. and under un human rights if any one get punished they had to know why they are geting punished. so if adobe cutting my money i have all rights to know why they are doing so. without any clear explanition if they cut my money, its called seatling give me a valid reason "if adobe have" i won't ask any thing else then that. its my writen promies here.

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LEGEND ,
Jul 03, 2023 Jul 03, 2023

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Well, good luck with that. I hope you have better lawyers than Adobe. I suspect this thread should now be locked, since we should not become involved once a threat of legal action has been made. 

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

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yeah sure but its not a threat its just a request provide me a solid reason if adobe had any youre just taking the advantage of benifits of doughts.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

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(...) but they are not allowed to voilate Humans rights.(...)


By @rajeevgnp

I think you will need some excellent legal advice, before you continue. Adobe and you have a commercial agreement, and under that agreement, that you accepted voluntarily, Adobe is entitled to terminate your contract anytime, and keep the dues.

 

You should have read the terms before inflating your sales:

Abambo_0-1688392175563.png

Good luck. I think it is time to terminate this discussion.

ABAMBO | Hard- and Software Engineer | Photographer

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