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What is the reason why the photo has not been approved?

Community Beginner ,
Mar 06, 2025 Mar 06, 2025

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Hello, it has been a long time since I submitted 501 photos, and the review has been delayed. What is the reason?

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Adobe Moderators continue to review and add more than a million assets to the database every day; however, the backlog of assets waiting to be reviewed remains high. There's nothing we can do to hasten the review of our assets. Be patient.

Jill C., Forum Volunteer

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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How long have you been waitiing? Have you had any assets reviewed prior to the stalemate? Are they AI assets?


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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New Here ,
Mar 06, 2025 Mar 06, 2025

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I uploaded ai assets.  Just like the picture as follows.

warmRoo.jpg

Today, I received the feedback, not approved, quality issue. 

I have marked ai asset, 300dpi.

Can you help me figure out the quality issue?

Thanks

Maggie

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Don't upload thumbnails, the image is just too small to give any advice. I presume it's an AI gen image.

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New Here ,
Mar 06, 2025 Mar 06, 2025

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yes, it's an AI gen image.

upload the original images from my computer.

壁炉古典客厅.jpg

I have checked the "created using gernative AI tools".

reject reason is "quality issue".

I wanna confirm whether the format should be 4000pixel and 300dpi or more? 

 

Thanks 

Maggie

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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300DPI is only important in printing.

The image is rather underexposed:

Ricky336_0-1741332340160.png

as shown by this histogram, so you have to lighten it a bit more, and perhaps tone reduce the yellow tone just a bit. (White balance)

AI-generated images have to be treated like photographs.

 

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New Here ,
Mar 06, 2025 Mar 06, 2025

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Thank you so much for your help.

I key in the text to the AI tools, and then images are exported.  

 And now I got the fix solutions.

Thank you for your kindly help so much.

B.regards

Maggie

 

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

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If your assets were below or over the required size in MP, you would get an error message noting the file size was incorrect.


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

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壁炉古典客厅.jpg


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

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Quality comprises much more than just file size. You must zoom in 100-200% and inspect every area carefully. Here are some AI drawing errors.

IMG_2007.jpegIMG_2006.jpeg

Jill C., Forum Volunteer

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