What to do if you can't submit your work on multiple accounts.

[Eccentric_scientist6302]

I'm experiencing a multi-account restriction that prevents me from submitting my work, but I've checked all my email and cell phone numbers to make sure I don't have any other accounts. How do I handle this!

Below:
Our [Account and Submission](https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html) policy does not allow multiple Contributor accounts.

多账户无法提交作品，该如何处理。

[RALPH_L]

You cabn only have one account. Multiple accounts will result in a suspension of all accounts. The account you login with to upload an image is the only account you can use.

[Jill_C]

Do you have an existing Stock Contributor account? Use the contact us link on that account to reach out to Contributor support.

[Eccentric_scientist6302]

I was only able to contact by email, but I was not given a relevant solution.

[Eccentric_scientist6302]

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

This is my registered e-mail address.

[Abambo]

There is probably a second accound registred with your mobile phone number. It may be a very old one, however.

[Eccentric_scientist6302]

Yes indeed, I have canceled that old account last month. But so far this new one is still not working.
What should I do now? What should I do to solve this problem? Is there a relevant solution?

[daniellei4510]

Is this information of any help?

"To cancel your Adobe Stock contributor account, you need to request deletion via the Contributor Portal's "Contact Us" link or by emailing contributor-support@adobe.com, as Adobe handles contributor accounts separately from standard subscriptions; however, you must first settle any earnings (>$25) and delete your main Adobe ID after the contributor account is gone, and remember, you'll lose all your uploaded work and can't contribute again. "