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Whenever i upload a file it doesn't show

Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Hello,

Whenever i upload a picture that what happens:

MalakAnas_0-1677512987871.png

why is that?

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Contributors , Troubleshooting

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Participant ,
Feb 27, 2023 Feb 27, 2023

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Initially it should show under "New" in "uploaded Files".  It will stay in this folder until you submit or delete it.

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Its still in review though

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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If you have submitted your assets for review, and you get a picture like this, you have a problem with your browser, or you have locked out some network addresses needed for stock. Try with a different browser.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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I switched to another browser still the same

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Switch to a different network. When using your corporate network, use your home network or your cell network. Your proxy or firewall may block some internet addresses that Adobe is using.

 

The second browser should be a browser you never use because so, there is little chance that a configuration issue or an add-on is the blocking factor.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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This is usually a browser error. First try a different browser. If it works in another browser, try deleting and clearing browser data and cookies. If it doesnt work, make sure your graffics card drivers are up to date.

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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I tried on my iphone it appeared the same ..?

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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note: i opened my pc manager and checked if the display driver needs an update it doesn't its up-to-date

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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quote

note: i opened my pc manager and checked if the display driver needs an update it doesn't its up-to-date


By @Malak Anas

What graphics card are you using, and what is the version of your driver? What is the OS? What is the version of your OS?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Intel(R) UHD graphic

27

Windows

10 Home

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Windows 10 Home means also that you are not behind a corporate firewall? Did you check at the Intel website, if there is a newer driver or only with the Windows update function?

Did you always have that problem, or did it appear at some moment?

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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This problem happed 3 days ago, i never saw a problem in my graphics as well. 

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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What were your browsers? (and the full version numbers, please)

 

You are with a home network, not with a corporate network?

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Microsoft edge, chrome, safari

yes home network.

 

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Safari?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Yes I've used it on another device

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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For the version it has more numbers like 27.something.something

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Did you also try on a different network (cell vs home Wi-Fi)? Or maybe a public hotspot?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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No I haven't

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