Why are my images rejected?

[RD Photos]

Hello! I have uploaded some images and videos about locations in England which is shot with my drone. They are all rejected because of 'contains certain keyword or title errors'

All the titles I made were very short such as Aerial drone shot of Stonehaven, Scotland. The keywords are mostly basic such as town, coast, harbour, drone, and ofcourse local tags such as Scotland, Stonehaven, Aberdeenshire. 

Why is my footage rejected? Thanks for the help. 

[Jill_C]

We're not going to be able to help you unless you provide the exact titles and keywords used. Here are the Adobe keyword guidelines:

https://helpx.adobe.com/stock/contributor/help/titles-and-keyword.html

abd some if the Don'ts:

Don’t: Use formal sentence structures when creating titles. Customers just need phrases that are easy to read and understand. 

Don’t: Treat titles like lists of keywords.

Don’t: Include trademarked names, brand names, product names, or people's names.

[RD Photos]

Hello Jill, thank you for your reply. 

This is an example of a video about Stonehaven, a small coastal town in Scotland: 

Title: Aerial drone video of the harbour in Stonehaven, Scotland

Tags: stonehaven, aberdeenshire, harbour, port, summer, sunny, coast, coastal, coastline, town, town centre, scottish coast, scottish town, urban, landscape, north sea, sea, aerial, view, drone view, aerial view, united kingdom, uk, scotland, sky

[Jill_C]

I don't see any forbidden words in that list.

[RD Photos]

That's what I also thought... Unfortunately it happened to more than 150 files with the same reason and the same kind of titles and tags... 

[Abambo · Accepted solution]

Tags: stonehaven, aberdeenshire, harbour, port, summer, sunny, coast, coastal, coastline, town, town centre, scottish coast, scottish town, urban, landscape, north sea, sea, aerial, view, drone view, aerial view, united kingdom, uk, scotland, sky

By @RD Photos

I would guess that this is problematic: aerial, view, drone view, aerial view.

According to the Titles & Keyword Tips, you should only enter aerial, view, drone.

[RD Photos]

Okay thank you for your help. I will try to send the files again with only aerial, view, drone instead of combinations. If it doesn't help I will let you know.

[Abambo]

You're welcome. If it does help, let us know too. 🙂

There are more of those: Scotish town, …

[RD Photos]

Hi Abambo, I changed all the key words and now I only use drone, aerial and view as keywords on itself. Still 500(!) files are rejected because of keywords and titles. I get really annoyed about this :(. I really don't know what to do about this...

[ricky336]

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@Abambo wrote:

Tags: stonehaven, aberdeenshire, harbour, port, summer, sunny, coast, coastal, coastline, town, town centre, scottish coast, scottish town, urban, landscape, north sea, sea, aerial, view, drone view, aerial view, united kingdom, uk, scotland, sky

By @RD Photos

I would guess that this is problematic: aerial, view, drone view, aerial view.

According to the Titles & Keyword Tips, you should only enter aerial, view, drone.

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I would go along with this! 

US spelling and UK spelling does not make a difference here, because if so, that would mean one would have to use US spelling for everything. Even for those who live in the UK.

[Jill_C]

I don't think that Moderators check titles and keywords for spelling errors or alternate spellings. I've certainly seen many mispelled words. 

[ricky336]

I was referring to @Abambo 's answer.

[Abambo]

I was referring to @Abambo 's answer.

By @ricky336

You mean @Nancy OShea's answer… 😂

https://community.adobe.com/t5/stock-contributors-discussions/why-are-my-images-rejected/m-p/1396233...

[Abambo]

What is the exact refusal reason? The heading is enough.

If it was Intellectual Property Refusal, the refusal can be more than only title and keywords. Check for logos and other identifiers.

[RD Photos]

The exact refusal reason was data information. It is explained as that there is something wrong with the language, title or tags. I always use English tags and titles and besides common words which are also suggested by Adobe, I also use some location tags such as Scotland, the name of a town, etcetera. 

[Nancy OShea]

The exact refusal reason was data information. It is explained as that there is something wrong with the language, title or tags.

By @RD Photos

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Try US-en spelling of harbor instead of harbour.