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Why are my sales shown in Great Britain Pound?

Community Beginner ,
May 14, 2019 May 14, 2019

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Although I am registered in Germany and had a German Fotolia Account. Can anyone tell me how to switch this to EUR or USD?

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correct answers 1 Correct answer

Adobe Employee , May 14, 2019 May 14, 2019
No, unfortunately there really is no way to change the currency an account is paid in. Kind regards,Mat Hayward

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Adobe Employee ,
May 14, 2019 May 14, 2019

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When you originally created your account, you did so in the UK zone. The zone you register in is permanent and cannot be changed. The currency for UK zone contributor accounts is British Pounds and this cannot be changed.

Kind regards,

Mat Hayward

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Community Beginner ,
May 14, 2019 May 14, 2019

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Thanks Mat. I never lived in the UK and never entered a UK address. My Fotolia Account was also not UK registered. Actually I am bit puzzled about this. Is there really no way to change this to Euro?

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Adobe Employee ,
May 14, 2019 May 14, 2019

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No, unfortunately there really is no way to change the currency an account is paid in.

Kind regards,

Mat Hayward

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Community Beginner ,
May 15, 2019 May 15, 2019

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Thanks Mat, although this answer is a bit frustrating. Maybe this is a thing that can be improved in future.

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Adobe Community Professional ,
May 15, 2019 May 15, 2019

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It strongly looks like a bug in the system to me.

ABAMBO | Hard- and Software Engineer | Photographer

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