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why my files still not reviewed

Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Hello!

I have a question:

why my files still not reviewed. I uploaded files but they still not reviewed, somw of them hanging there alredy 24 days, 18 days, 6 days .... i would like to know why?

Thank you for the answer

Best regards

Natalia Tylik

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Troubleshooting

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correct answers 2 Correct answers

Community Expert , Mar 21, 2023 Mar 21, 2023

Hi,

 

at this time the workload because of so many AI generated Photos is very high so it is totally normal to wait up to a month.

If you have uploaded Generative AI yourself make sure you followed the Guideline https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

And for all other Images

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

...

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Community Expert , Mar 21, 2023 Mar 21, 2023

Generative AI waiting time approaches two months. Unfortunately, illustrations seem to be in the same queue.

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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Thank you!

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New Here ,
Apr 28, 2023 Apr 28, 2023

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Why?

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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What is your question ?

Jill C., Forum Volunteer

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Community Expert ,
Apr 29, 2023 Apr 29, 2023

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LATEST
quote

Why?


By @FEC29639731mmfh

Because people submitted excessive quantities of generative AI assets, forcing Adobe to implement urgently a cap on the number of assets that can be outstanding. So, currently, it is not possible any more to submit thousands of assets in a row. When many contributors do that, and Adobe does not add moderators at the same pace, you have necessarily longer waiting times.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Generative AI waiting time approaches two months. Unfortunately, illustrations seem to be in the same queue.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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Thank you!

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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