Why was my Adobe Stock video asset rejected because "Submitted but missing"?

[bRollGO]

Why was my Adobe Stock video asset rejected because "Submitted but missing"? What is "Submitted but missing referreing to? I'd appreciate your insight so that I may resolve.

Thank you,

[Abambo]

Submitted but missing? Never heard of that refusal reason. I recommend you do one of the two:

• Resubmit.
• Contact contributor support: Need help? (Stock Contributor Support) 

[Jill_C]

Can you check to be sure that the submission included keywords?

[Nancy OShea]

Did you check to be sure the video file is not corrupted?

Does  your video meet the technical requirements?

Maximum duration: 60 seconds

Maximum file size: 3900 MB (3.9 GB)

• ProRes or H.264
• 1920x1080
• 2048x1080
• 3840x2160
• 4096x2160
• Do not convert clips from their native frame rate unless you’re submitting a slow motion or fast motion video.
• Shoot at standard frame rates: 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

https://helpx.adobe.com/stock/contributor/help/video-requirements.html