You recently approved 13 photos for sale. However, I do not see them anywhere in the photo gallery o

[Martin22410480zcjg]

You recently approved 13 photos for sale. However, I do not see them anywhere in the photo gallery of approved photos. Why ? well thank you

[Jill_C]

We here on the forum are not Adobe employees so we cannot look into your account. You should see approved images on your Dashboard. They won't appear in one of your Collections unless you add them. Not sure what you mean by Gallery. 

[Nancy OShea]

Try using a different browser.

[Martin22410480zcjg]

I meant when I click on "My Portfolio". I always found them there before they approved new photos. Not now. Does anyone know an email contact at stock.adobe.com? well thank you

[Abambo]

Before they get approved, they are in the review section:

Contributor support can be reached here: Need help? (stock contributor support) 

[Martin22410480zcjg]

Thank you Abambo. I know what you're writing. In the meantime, one approved photo has appeared in My Portfolio. The remaining 12 approved photos do not yet. What should I state in the "Subject" contact form? well thank you

[Martin22410480zcjg]

Thanks to all of you The problem has been solved. I contacted stock.adobe via the form

Need help? (stock contributor support)   all link :

https://contributor.stock.adobe.com/sk/contact

You must be logged in then. To the box The "Subject" should briefly state the problem and describe it in the "Message" box so that they know what is wrong. After a short time, when they look at it, you will receive an email. They wrote to me:

Dear Martin, Thank you for contacting us and we apologize for the inconvenience. There was an error indexing the files.  The problem has been resolved and you can now see your files online. If you still can not see it, please clear the full browser cache from the browser that you are using and sign in again.

Have a nice day you all