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Your account has a validation status issue. You should Contact us. Please help !!!

New Here ,
Apr 11, 2021 Apr 11, 2021

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Hello,

 

I have this problem for some time, this message: "Your account has a validation status issue. You should Contact us."
and I can't do anything on the screen, except accessing Adobe ID settings.

 

I sent a message to the "Contact us" link, but no answer.

 

What I should do next ? What is wrong ? How can I validate and what to validate ?

 

THX

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Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Apr 11, 2021 Apr 11, 2021
Apart from contacting them (what you already did), there is not much that you can do. It may take a few days until you get a response back, so please be patient. It's the weekend right now, so you may want to wait until the middle of next week at last.

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Adobe Community Professional ,
Apr 11, 2021 Apr 11, 2021

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Apart from contacting them (what you already did), there is not much that you can do. It may take a few days until you get a response back, so please be patient. It's the weekend right now, so you may want to wait until the middle of next week at last.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines