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Your account has a validation status issue. You should Contact us. Please help !!!

New Here ,
Apr 19, 2022 Apr 19, 2022

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It's just been 2 weeks since i uploaded my pics and why it's showing validation issue in my account. Please resolve it immediately as i want to upload more pics. This is really a horrible experience with adobe.

 

[moderator changed topics to reflect the problem.]

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Troubleshooting

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LEGEND ,
Apr 19, 2022 Apr 19, 2022

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Is there a Contact us link? You must contact Adobe. Adobe is not here. We are just customers/contributors.

 

(Edited by moderator)

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Community Expert ,
Apr 19, 2022 Apr 19, 2022

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Hi @Shashwat23879032m2w1 ,

Normally you are sent a correspondence via e-mail when your account is restricted. If you do not see it in the mailbox of the e-mail account you register with, then you need to check your spam account. That e-mail should give you the option of how to contact Adobe. 

Best wishes

Jacquelin

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Community Expert ,
Apr 19, 2022 Apr 19, 2022

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A validation issue means that you have not submitted your ID or that your ID has been refused for a reason unknown to us.

 

The “You should Contact us” is a link to a contact form that you should use. Adobe will answer by mail. You need to check your spam folder. And please allow some time for Adobe to answer. Adobe will answer!

 

And just for the record: there is no need to hurry. If you can't upload today, you can upload tomorrow. You are not time restricted to upload X images a day. Best is to keep cool.

 

As a side note: don't tag all keywords in your messages, that does not make the answers coming faster, but will irritate users who follow specific topics.

ABAMBO | Hard- and Software Engineer | Photographer

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