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Your account has a validation status issue. You should Contact us. Please help !!!

New Here ,
Feb 26, 2023 Feb 26, 2023

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Hello! Please help me I get this today :

 

"Account validation issue

 

Your account has a validation status issue. You should Contact us."

 

I was registering at adobe stock as a contributor 1-1,5 mounts ago, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

 

"Account validation issue. Your account has a validation status issue. You should Contact us."

 

http://contributor.stock.adobe.com/en/account-issue

 

What is this, what is the problem, please help me,

 

I am waiting for your anwser!

 

Many thanks,

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Contributor critique , Contributors

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correct answers 2 Correct answers

LEGEND , Feb 26, 2023 Feb 26, 2023

You should do what the message says. Contact Adobe using that link (and no other way).

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Community Expert , Feb 26, 2023 Feb 26, 2023

Could be a technical issue.

The only way to find out is to contact Stock Contributor Support. They work Monday - Friday during normal business hours.

 

Good luck.

 

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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You should do what the message says. Contact Adobe using that link (and no other way).

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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The participants in this forum cannot help you with this problem since we have no insight into your account. Contact Adobe as directed above and you will receive a response, but it may take some time. Be patient.

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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quote

Hello! Please help me I get this today :

 

"Account validation issue

 

Your account has a validation status issue. You should Contact us."


By @muhammed28052680fbmn

We are fellow contributors, we can't help here. Adobe will not publicly discuss the issue. You need to use the contact-us link to contact Adobe contributor support. Adobe will answer by e-mail, so check your spam folder. Adobe answers your request. It's not always the answer you want to hear, but you will get as answer an initial assessment of the problem.

 

Problems may be:

  • You used and uploaded copyrighted material.
  • You had suspicious sales activity.
  • You spammed the submission queue again and again with rejected assets.
  • You had other issues, like wrong submissions, wrongly marked submissions, …

 

We don't know the answer, but we know that you need to have patience for the investigation to advance. If you have committed one of the above infractions, chances are high, that your account stays locked.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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Could be a technical issue.

The only way to find out is to contact Stock Contributor Support. They work Monday - Friday during normal business hours.

 

Good luck.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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