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Your account has a validation status issue. You should Contact us. Please help!!!

New Here ,
Nov 10, 2023 Nov 10, 2023

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Hello,
I have this problem, this message appears: "Your account has a validation status issue. You must contact us." Through I don't know why they blocked my account, my content was 100% original, all the photos with models that I posted have the models' authorization. Why do they take down my account with a balance to receive, already waiting 9 days? Is there any way to fix the problem?

Maciel Domingos
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Troubleshooting

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correct answers 2 Correct answers

Community Expert , Nov 10, 2023 Nov 10, 2023

Dis you contact Adobe? There is nothing more you can do until you receive an answer.

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Community Expert , Nov 10, 2023 Nov 10, 2023

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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Community Expert ,
Nov 10, 2023 Nov 10, 2023

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Dis you contact Adobe? There is nothing more you can do until you receive an answer.

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New Here ,
Nov 10, 2023 Nov 10, 2023

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I sent a message, but I didn't receive anything in response.

Maciel Domingos

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Community Expert ,
Nov 10, 2023 Nov 10, 2023

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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