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Your account has a validation status issue. You should Contact us.

New Here ,
Jun 26, 2021 Jun 26, 2021

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I have this problem for some time, this message: "Your account has a validation status issue. You should contact us." and I can't do anything on the screen, except accessing Adobe ID settings.
I sent a message to the "Contact us" link, but no answer.
What I should do next? What is wrong? How can I validate and what to validate?

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correct answers 1 Correct answer

Community Expert , Jun 26, 2021 Jun 26, 2021

Check your Spam folder for replies.

contributor-support@adobe.com

 

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Community Expert ,
Jun 26, 2021 Jun 26, 2021

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Check your Spam folder for replies.

contributor-support@adobe.com

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 26, 2021 Jun 26, 2021

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Thank you, Nancy, for replying to the email, but unfortunately, I did not receive any spam messages. I appreciate your patience and effort, but the problem has not been resolved.

Anyway, I just have to wait for your team to solve the problem
Thank you very much, Nancy

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Hi nancy
Any update on activating my account?

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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#1 I don't work for Adobe.  This is a user-to-user community.  Fellow users cannot help you.

#2 You must reach out directly to Adobe Stock Contributor support.

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 27, 2021 Jun 27, 2021

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I have not received any messages from you on spam, please help

[Personal info/email signature removed by moderator as per forum guidelines.]

 

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