Your account has a validation status issue. You should Contact us.

[ALI ELSAYED]

I have this problem for some time, this message: "Your account has a validation status issue. You should contact us." and I can't do anything on the screen, except accessing Adobe ID settings.
I sent a message to the "Contact us" link, but no answer.
What I should do next? What is wrong? How can I validate and what to validate?

[Nancy OShea · Accepted solution]

Check your Spam folder for replies.

contributor-support@adobe.com

[ALI ELSAYED]

Thank you, Nancy, for replying to the email, but unfortunately, I did not receive any spam messages. I appreciate your patience and effort, but the problem has not been resolved.

Anyway, I just have to wait for your team to solve the problem
Thank you very much, Nancy

[ALI ELSAYED]

Hi nancy
Any update on activating my account?

[Nancy OShea]

#1 I don't work for Adobe.  This is a user-to-user community.  Fellow users cannot help you.

#2 You must reach out directly to Adobe Stock Contributor support.

[ALI ELSAYED]

I have not received any messages from you on spam, please help

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