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I have a problem for about 5 hours. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account
And get a message in Email:
Hello,
We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.
Kind regards,
Adobe Contributor Relations
PLEASE DO NOT REPLY TO THIS EMAIL.
I Sent a Message To The "Contact us" link, but no answer.
and send a message to contributor-support@adobe.com no answer. Even though it has been 1 month but there has been no response / answer
I also checked spam e-mail but it didn't exist
Submitting to the email address you noted is the best way to get this sort of issue resolved. Someone will get back to you shortly if they haven't done so already.
-Mat
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Submitting to the email address you noted is the best way to get this sort of issue resolved. Someone will get back to you shortly if they haven't done so already.
-Mat
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Same question? Same answer. Nobody will help in this public forum.
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The Contributors in this forum are volunteers who are not empowered to access your account to determine what the problem is. The only option is for you to address your issues directly to Adobe Stock.
contributor-support@adobe.com
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Please look into the correct answer of this thread. https://community.adobe.com/t5/stock-contributors-discussions/your-account-has-a-validation-status-i...
Nobody can really help you here, and Adobe won't discuss publicly about the issue.
Watch your spam, but give the Adobe agents time to reply. Adobe tries to be responsive for these troubles, somewhere I've read, that they try to reply within 24h. But please note that during the week end and public holidays nobody is working,
I'm locking this thread now.