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Your account has a validation status issue. You should Contact us.

New Here ,
Dec 06, 2020 Dec 06, 2020

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When I go to log in to my contributor account, it only shows, "Your account has a validation status issue. You should contact us."

I haven't got any notification or mail. How can I get back my account soon?

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correct answers 1 Correct answer

LEGEND , Dec 07, 2020 Dec 07, 2020
You should follow the instructions in your message. Did you do that yet? Sometimes Adobe will tell you the problem and help you fix it, sometimes they close down accounts permanently for a variety of reasons.

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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You should follow the instructions in your message. Did you do that yet? Sometimes Adobe will tell you the problem and help you fix it, sometimes they close down accounts permanently for a variety of reasons.

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New Here ,
Dec 07, 2020 Dec 07, 2020

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A few hours ago I got this mail, "Your account has been blocked because we have been notified of unusual events regarding your recent sales.

We will inform you as soon as changes are made to your account status."

Can I get back my account?

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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The answer seems to be, perhaps. Some people are unblocked, some are not. The details are secret, and there seem to be all sorts of possible problems. I am not staff, but from what I read here, some of them relate to IP claims from other photographers. If another photographer claims you have some of their work, this is likely to be a permanent closedown. Unexpectely large sales seem to be interesting too. All I can say is, you agreed to a contract that allowed Adobe to do this without explaining. 

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Adobe Community Professional ,
Dec 08, 2020 Dec 08, 2020

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Hi @Md Ibrahim5F94 ,

We are unable to answer any of your account information on the forum. You need to direct all your question to Adobe through the "Contact us" link you got.

Regards

JG

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