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Your account has a validation status issue. You should Contact us.

New Here ,
May 08, 2021 May 08, 2021

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Hi,

When i login my account it says Your account has a validation status issue. You should Contact us.

Filled the contact us form but no answer (yes i have checked spam folder). 

 

Today i have waited long time to talk to adobe support online chat...after bunch of information they told me they cannot help me with issue and I should ask in contributor forum....

 

I am long time contributor since the start of fotolia. I have my 2.5 years earning on the account. I am really concerned about it.  I cannot login to stock contributor account. I have not received any notice about it. 

 

So what should I do?

 
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Contributors, Troubleshooting

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correct answers 2 Correct answers

Adobe Community Professional , May 09, 2021 May 09, 2021
You used the procedure here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html? Chat referring you to the forum is nonsense, as we can't help here. @EvilBugQueen1 may be of help.

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Adobe Employee , May 10, 2021 May 10, 2021
Please contact contributor-support@adobe.com for assistance.

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Adobe Community Professional ,
May 09, 2021 May 09, 2021

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You used the procedure here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html?

 

Chat referring you to the forum is nonsense, as we can't help here.

 

@EvilBugQueen1 may be of help.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
May 10, 2021 May 10, 2021

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Please contact contributor-support@adobe.com for assistance.

EBQ

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