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Your account has a validation status issue. You should Contact us

Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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Hello, My adobe stock contributor account showing this error (Your account has a validation status issue. You should Contact us). I have contacted the team and they said in reply (Since your account has appeared in the context of highly irregular sales activities, the account will remain blocked until further notice.) 

So I'm disapointed because it takes hardwork to upload and build profile. I got good downloads and  account was bloacked. Hence, you will be blocked if your sales are high. Then what's the benefit of uploading data or getting good sales. 

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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"Irregular sales" doesn't necessarily mean steady growth. Don't forget that for every $1 you earn, they earn $2, so they have no incentive to shut down successful accounts. You must reply to the "contact us" link, and they will reply once their investigation has concluded. 

Jill C., Forum Volunteer

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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I agree with you but here i have seen that many contributer have faced the same issue. I have checked the videos on youtube about the same topic. Many contributors are telling that account can be blocked for no reason when you get high sales. Adobe is a big organization and i love adobe. I love to upload data. But this situation is very disapointing. I have replied to the "contact us" link and validation page is showing below screenshot.  ss2.png

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Community Expert ,
Sep 18, 2023 Sep 18, 2023

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They said your account will remain closed "until further notice". That doesn't mean that it's closed permanently. We have had reports both here and in the Discord channel that some accounts do get restored after the investigation is complete.

Jill C., Forum Volunteer

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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Dear Jill_C thank you for helping me. Now I have an hope to get it back. Have a wonderful day.

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Community Beginner ,
Sep 21, 2023 Sep 21, 2023

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I didn't used and copy the data of ther website or artist. Adobe is not good to contribute data. Get high downloads and you will be blocked out. My all data is my own created data.Thank you For blocking for no reason without any proof.

Screenshot 2023-09-22 055935.png

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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As we do not know your work, we can't judge Adobe's findings. Copy right infringement is normally due because someone complains that you are copying from a different artist. They say that there are “multiple cases” of suspicious content… Adobe has taken a decision. You are permanently blocked. And there is no recourse possible.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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I didn't copy or used data from other artist. Data was created using midjourney with my own commands.Secondly, my account have been working since 3 months. When i requested for the payment they said irregular sales. Now they are saying that i have copied other artist. Dual answers. I didn't copy data or used other's work. My question is that  if somebody has complaint then why they have taken 3 months and at the time of payment they are saying that i have been copy data. I didn't know why adobe do such things. Many youtubers said that they can close at any time. Morerver it's policy that we can close your account for no reason even.

 

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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quote

Many contributors are telling that account can be blocked for no reason when you get high sales.


By @Nad32303553

Irregular sales is a reason for Adobe to temporary block your account and to investigate.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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Dear I have all evidence of my midjourney account. All data was uploaded and created with that account. So if they can unblock my adobe account, i can match and show you that was created through premium subscription of midjourney and then I uploaeded same data to adobe stock. So, I'm not happy with adobe. I always love adobe and their products. But here I'm not happy. Same data I have uploaded to other stock sites but they have not blocked my account because it was not copied.

 

[moderator edited this for readability (see https://community.adobe.com/t5/stock-contributors-discussions/your-account-has-a-validation-status-i...)]

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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**Same data I have uploaded to other stock sites but they have not blocked my account because it was not copied.**

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Same data I have uploaded to other stock sites but they have not blocked my account because it was not copied.


By @Nad32303553

Did you ask them?

 

Your prompt may have been violating the terms.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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What kind of violation dear? I uploaded  islamic background data mostly. And I have downloads because of an event. No other data was uploaded. More than 500 images uploaded and i have only 196 downloads. They have blocked me. I have not asked because they don't reply mostly. All platform have good response when you need support. They tell proper reasons for all problem. But adobe mostly anwer with automated text. Now I don't know why my account has been blocked. Therefore, artist say adobe blocks for no reason. I wish my account can be unblocked. 😞

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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 Therefore, artist say adobe blocks for no reason.


By @Nad32303553

Adobe told you a reason. You may think that this reason is wrong in your eyes. But they gave you a reason. If artists are saying, Adobe blocks for no reason, then artists are lying. There is always a reason given if contributors ask. And Adobe contributor support answers. They did when they gave you their reasoning for blocking you.

 

I cannot say whether their assumptions are correct or not, if your assumptions are correct or not. That's outside my competence.

 

We can close this discussion now.

ABAMBO | Hard- and Software Engineer | Photographer

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