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Your account has a validation status issue.

New Here ,
Nov 28, 2022 Nov 28, 2022

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When I log in, I see this message:

"Your account has a validation status issue. You should Contact us."

Followed the link, sent a message asking for clarification on what happened.

Day passed. No answer.

Wrote email to contributor-support@adobe.com

Same result. Complete ignore.

The spam folder is empty.

Yesterday I received email from Adobe that they accepted my images.

I still can't login to my account

Any advice?

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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That pictures still got accepted tells me, that your lock out is very recent. It all depends when you did send in your request for information, as last week was a holiday weekend in the US. I assume that all requests have some backlog. But: Adobe responds and the response goes to your email account. Spam needs to be checked here. Users can't help. 

ABAMBO | Hard- and Software Engineer | Photographer

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