When I log in, I see this message:
"Your account has a validation status issue. You should Contact us."
Followed the link, sent a message asking for clarification on what happened.
Day passed. No answer.
Wrote email to email@example.com
Same result. Complete ignore.
The spam folder is empty.
Yesterday I received email from Adobe that they accepted my images.
I still can't login to my account
That pictures still got accepted tells me, that your lock out is very recent. It all depends when you did send in your request for information, as last week was a holiday weekend in the US. I assume that all requests have some backlog. But: Adobe responds and the response goes to your email account. Spam needs to be checked here. Users can't help.