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Your account has a validation status issue ?

Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Hi, Adobe Team

I am having this proble "Your account has a validation status issue"

How can i get my account back.

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correct answers 1 Correct answer

Community Expert , Aug 22, 2023 Aug 22, 2023

Your account has likely been suspended for potentially violating the Contributor Terms of Use.  At this point you should contact Adobe Contributor Support using the link they provided when you attempted to log in.  Adobe will reply most likely within a few days.  Make sure to watch spam and other folders, my Adobe emails get filtered to the Promotions tab of my email service.

 

There may be an investigation that could last several weeks.  One user reported the investigation lasted 4 weeks.

 

Be

...

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Your account has likely been suspended for potentially violating the Contributor Terms of Use.  At this point you should contact Adobe Contributor Support using the link they provided when you attempted to log in.  Adobe will reply most likely within a few days.  Make sure to watch spam and other folders, my Adobe emails get filtered to the Promotions tab of my email service.

 

There may be an investigation that could last several weeks.  One user reported the investigation lasted 4 weeks.

 

Be patient while Adobe works through the process, and be polite with any follow-up correspondence.

 

The members of the forum aren't employees and we aren't able to help you other than advising you to contact Adobe with the link that's been provided when you log in.  Adobe will only communicate with you about this via email.  Good luck!


George F, Fine Art Landscape Photographer

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Community Expert ,
Aug 23, 2023 Aug 23, 2023

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Just to emphasise this: Adobe will answer and will answer by e-mail, but the answer may take time. Do not send multiple requests, the answer will not come faster.

ABAMBO | Hard- and Software Engineer | Photographer

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