Locked

Your account has been blocked

New Here ,
Dec 01, 2021 Dec 01, 2021

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Hi, my contributor account is blocked, I have more than 2000 images and few videos which I made in the last 2 and half years. I worked day and night to make this portfolio and now I got blocked. This is my only source of incme. Please help me if anyone here from adobe support. 😞

I have emailed them on the given mail but got no response. I'm totally frustrated. 😞  

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correct answers 1 Correct answer

Adobe Community Professional , Dec 02, 2021 Dec 02, 2021

You have an e-mail to send your request for more information. You need to check your spam folder if you didn't see an answer. The aim of Adobe stock is to respond asap to your request. 

 

As I don't have insight information, I know from publicly available info, that blocking an account happens for a reason and that reason is given to you in the e-mail answer, not here in this public forum. The reason to block your account may or may not be triggered by your direct behaviour. It may well be that

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Enthusiast ,
Dec 01, 2021 Dec 01, 2021

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Hi Usama,

Adobe employees rarely appear in this forum, so you should definitely contact them directly.

Try sending them a message using the form as explained at Need help? (adobe.com)

Or through the Adobe Stock channel on Discord: https://discordapp.com/invite/tZbBPRe

Hope that helps,

Michael

_____________

Michael Niessen - Photographer, photo-editor, educator

Photo-editing (Ps/Lr/LrC) and photography workshops & one-on-one training (off- and online)

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Adobe Community Professional ,
Dec 02, 2021 Dec 02, 2021

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You have an e-mail to send your request for more information. You need to check your spam folder if you didn't see an answer. The aim of Adobe stock is to respond asap to your request. 

 

As I don't have insight information, I know from publicly available info, that blocking an account happens for a reason and that reason is given to you in the e-mail answer, not here in this public forum. The reason to block your account may or may not be triggered by your direct behaviour. It may well be that you have suspicious sales, but it may also be that a number of your assets violate the established stock rules or that you are resubmitting regularly content that got refused, without addressing the refusal reason. 

 

There will be no communication from Adobe here, except eventually to tell you to contact Adobe via the given e-mail. I will lock this now, as there is nothing anyone here on the forum can do for you.

ABAMBO | Hard- and Software Engineer | Photographer

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