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account blocked

Guest
May 04, 2021 May 04, 2021

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Hello, my account is blok since 2 weeks, I can't have access, because of one photo they said, but when I said mail to know what I can do to can connect to my account, nobody answer me or help me, what can I do ? maybe you know an e-mail for me ?

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Community Expert ,
May 04, 2021 May 04, 2021

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When contributor accounts get blocked, you should not expect Adobe to discuss this publicly. You need to contact contributor support. That's all I can do to help you. Need help? (stock contributor support) 

 

Moving this to the contributor forum.

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
May 04, 2021 May 04, 2021

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I already do this, but no reponse ...

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Community Expert ,
May 05, 2021 May 05, 2021

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look into your spam folder. Adobe responds to requests via the contributor support. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 06, 2021 May 06, 2021

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If your account was locked, there is nothing anyone here can do.  You must wait until the investigation is complete and Adobe decides what to do. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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