account blocked

New Here ,
May 04, 2021 May 04, 2021

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Hello, my account is blok since 2 weeks, I can't have access, because of one photo they said, but when I said mail to know what I can do to can connect to my account, nobody answer me or help me, what can I do ? maybe you know an e-mail for me ?

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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When contributor accounts get blocked, you should not expect Adobe to discuss this publicly. You need to contact contributor support. That's all I can do to help you. Need help? (stock contributor support) 

 

Moving this to the contributor forum.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 04, 2021 May 04, 2021

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I already do this, but no reponse ...

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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look into your spam folder. Adobe responds to requests via the contributor support. 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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If your account was locked, there is nothing anyone here can do.  You must wait until the investigation is complete and Adobe decides what to do. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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