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Account validate issue

Community Beginner ,
Jun 04, 2019 Jun 04, 2019

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hello there, I really worried about my contributor account. I‘ve became author since 2015, and my mistake is violate COPYRIGHT code of conduct. I uploaded file with violation. is there a way to get my account back ? I’m very sad, my hardwork, my money, my time Is disappear if my account on hold.

please help me  

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Community Beginner ,
Jun 04, 2019 Jun 04, 2019

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Please help me   ,

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Hi Rianwicaksono,

I'm sorry, but you need to communicate directly with Adobe using the "Contact Us" or reply to the e-mail you got. We are unable to help you via any of the forums.

Regards

JG

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Community Beginner ,
Jun 04, 2019 Jun 04, 2019

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I’ve send my problem using “Contact Us” also reply email I got,The email inform me my account is closed. But I need tolerance & help to solve my case, I’m afraid If my account Will be Closing because my money and work will disappear.

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Hi,

as Jacquelin told you, there is nothing we can do here. Experience shows, that Adobe responds to Contact us requests and you need to check your spam folder.

Regards,

Abambo.

ABAMBO | Hard- and Software Engineer | Photographer

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