Account validation issue

New Here ,
Sep 13, 2020

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Hello! Please help me!

 

"Account validation issue"

 

Your account has a validation status issue. You should Contact us."

 

I was registering at adobe stock as a contributor for 7th month, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

 

"Account validation issue. Your account has a validation status issue. You should Contact us."

 

What is this, what is the problem, please help me,

My earnings cannot be taken. I thought this was too cruel. No warning in any form of email. And I don't know what I did wrong.

 

I am waiting for your anwser!

 

Many thanks,

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Account validation issue

New Here ,
Sep 13, 2020

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Hello! Please help me!

 

"Account validation issue"

 

Your account has a validation status issue. You should Contact us."

 

I was registering at adobe stock as a contributor for 7th month, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

 

"Account validation issue. Your account has a validation status issue. You should Contact us."

 

What is this, what is the problem, please help me,

My earnings cannot be taken. I thought this was too cruel. No warning in any form of email. And I don't know what I did wrong.

 

I am waiting for your anwser!

 

Many thanks,

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Contributors

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63

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Sep 13, 2020 0
New Here ,
Sep 14, 2020

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Hi @Bolakaretstudio, they solve your problem? I have the same issue, how long it takes for give a response? thank you

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Sep 14, 2020 0
New Here ,
Sep 16, 2020

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Not yet found a solution. My earning cannot be taken. It should be the right of every contributor. The response was also very unclear. It is a shame that the system is not wise enough to unilaterally decide on accounts.

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Sep 16, 2020 0
New Here ,
Sep 17, 2020

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Yes, this is very strange, some people need to work and get some profits but I see a lot of people blocked at the moment when request the withdrawal, I thought adobe was a friendly community but I don't see a way to work with them.

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Sep 17, 2020 0
Adobe Employee ,
Sep 14, 2020

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The issues with your account cannot be discussed in a public form. Send an email to contributor-support@adobe.com for information.

 

regards,

 

Mat Hayward 

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Sep 14, 2020 0
New Here ,
Sep 16, 2020

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I sent an email but it didn't solve the problem.

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Sep 16, 2020 0