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Appealing Rejected Footage

New Here ,
Nov 06, 2017 Nov 06, 2017

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Hello everyone,

Does anyone know how we can appeal stock footage that has been rejected for "Intellectual Property Refusal". Almost each of the clips reject doesn't show any kind logos, brands, or anything that would warrant this message. To give an example, one of the clips shows women cleaning pots and pans. Could someone help me as to what I need to do to appeal these refusals, thanks!

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correct answers 1 Correct answer

Advocate , May 19, 2018 May 19, 2018

HI,

you can contact the Contributer Support contributor-support@adobe.com

and describe your protests there. This is then checked and decided accordingly.

Greets,

v.poth

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Engaged ,
Nov 07, 2017 Nov 07, 2017

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Hi Alex

Without seeing an example of your content it is very difficult to make a statement about it.

Do you have an ID for an example?

https://forums.adobe.com/people/Alex+Britt  schrieb

...one of the clips shows women cleaning pots and pans. ...

Did you include a model release?

Are there any brand names or logos on the kitchen appliances that might be recognizable?

regards,

Mario

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New Here ,
Nov 07, 2017 Nov 07, 2017

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The clip was filmed overseas and in a public place. There are no logos on any of the pots or pans. It was in Gulu, Uganda. That is what is puzzling to me. The washing took place in an alleyway with no appliances.

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Community Expert ,
Nov 09, 2017 Nov 09, 2017

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Do you have a model release?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 18, 2018 May 18, 2018

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Nobody has clearly answered the question. Its not about "why" the material was rejected but HOW to appeal the rejection. Is there any appeal process?

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Community Expert ,
May 19, 2018 May 19, 2018

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No there isn't an appeal process.

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Advocate ,
May 19, 2018 May 19, 2018

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HI,

you can contact the Contributer Support contributor-support@adobe.com

and describe your protests there. This is then checked and decided accordingly.

Greets,

v.poth

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