Can not sync Fotolia and adobestock

New Here ,
Oct 17, 2017 Oct 17, 2017

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Hi

I am one of Fotila contributor. I tried to log in to Adobestock but it said The selected account is already in use. on the screen.

Could you help me figure it out

Thank a lot

Kritchanut O.

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correct answers 1 Correct Answer

Adobe Employee , Nov 01, 2017 Nov 01, 2017
That is likely an indication you have already synced the Fotolia account with an Adobe Stock account. Please create a support ticket and we will take a look.regards,Mat

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Adobe Employee ,
Nov 01, 2017 Nov 01, 2017

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That is likely an indication you have already synced the Fotolia account with an Adobe Stock account. Please create a support ticket and we will take a look.

regards,

Mat

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New Here ,
Mar 26, 2018 Mar 26, 2018

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I have the same problem. How can I create a support ticket for you to help me.

Thank you

Jirapat T.

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Adobe Employee ,
Apr 02, 2018 Apr 02, 2018

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If you don't have access to the contributor portal you can create a support ticket by emailing contributor-support@adobe.com

Kind regards,

Mat Hayward

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