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Can't change filetype from Foto to Illustration before submit

New Here ,
May 31, 2019 May 31, 2019

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Hello,

I would like to submit new pictures and change the file type from photo to illustration as in the past. This just does not seem to work. I have tested this in different browsers.

Is this problem already known? Is there a solution for this?

I work with a MacPro and macOS sierra.

I would be thankful for an idea.

Yours sincerely
Stephan

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Community Beginner ,
May 31, 2019 May 31, 2019

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I have the same issue and also tried different browsers. It must be a website issue.  They probably did an update and messed up the code in the drop down menu.

Here's my post and the email I sent to support:

"FILE TYPE" drop down menu is not working

I am experiencing an issue that may be a glitch with your Stock Contributor site. It seems that the "FILE TYPE" drop down menu is not working. It only allows the selection of the image type as a PHOTO. It does not accept ILLUSTRATION as an option?

I tried it in different web browsers and still got the same issue. I tried both Google Chrome and MS Edge.

Is there an issue with the upload page?

Please advise

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Community Expert ,
May 31, 2019 May 31, 2019

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Hi stephanm65358862​ and danf32232083​,

This feature is working fine from my end. It might be a glitch with your internet service. Please try again.

Regards

JG

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